Allianz Care members can also avail of their Assistance Programme, designed to help with all of life’s questions, issues and concerns, the service is delivered by professionals who provide multilingual and confidential support for mental, financial, physical and emotional wellbeing. It is available 24 hours a day, 7 days a week and 365 days a year.
As new cases of COVID-19 reduce around the globe, the health services capacity in many countries is increasing. Some medical facilities are resuming procedures that were postponed at the beginning of the pandemic. If you had an elective treatment postponed, please contact your provider for an update on your procedure and ask them to reschedule at their earliest convenience.
During these unprecedented times, Allianz Care continue to cover all the benefits stated in your Table of Benefits, and in some cases, while this pandemic is active, we may also cover benefits that may not be stated in your Table of Benefits such as telehealth consultations (including telehealth physiotherapy or psychotherapy).
Any customers concerned about COVID-19 can contact Medi24, our 24/7 medical advice line. Staffed by an experienced medical team, Medi-24 provides advice in English, German, French and Italian on +44 (0) 208 416 3929.
Remember if you are experiencing any health concern (not limited to those outlined above) for which you would have sought medical attention prior to the COVID-19 pandemic, you still need to do so. Do not wait until the pandemic is over, reach out to your doctor today.