We hope you and your loved ones are safe. Your wellbeing is our top priority. We remain fully operational and committed to providing the care you need. Access our live FAQ for answers to common questions, updated regularly as the situation evolves. Stay informed, and check back regularly for updates.
Middle East Crisis: Support in Difficult Times
Support for Unilever Group Members
Allianz is providing international health insurance for Unilever employees. Our focus is on protecting the health and wellbeing of our customers and their families, through the delivery of innovative services and health insurance cover around the globe. It’s important for us, that you feel well covered while you are abroad on an international assignment.
MyHealth digital services
MyHealth app and portal is your go-to resource for submitting and checking claims, exploring your cover, viewing policy information and digital membership card, and accessing digital tools and services to help you manage your health and wellness.
You can download MyHealth app from the App store or Google play.
Seeking treatment?
Please note that some treatments require our pre-authorisation via submission of a Pre-authorisation Form. Choose your region below and find out more.
Claims must be submitted within the deadline specified in your Benefit Guide.
Accessing care
Global
telehealth
telehealth
24/7 access to professionals for medical care and advice via phone, video or chat. All you need is a phone or device with internet access. Access the hub directly at the link below or via MyHealth.
Second Medical
Opinion
Opinion
As part of your cover, you have access to our Second Medical Opinion service designed to provide you with expert medical advice when you need it the most. To access our service, simply call us.
Oncology Case
Manager
Manager
In the unfortunate event of a cancer diagnosis, we will assign you a dedicated case manager, a healthcare professional from our own Medical Team, to guide and assist you through your treatment*.
Medical
Providers
Providers
We can help you find a provider from our international directory of hospitals, doctors and health practitioners. Access via MyHeath digital services.
External Video Content
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External Video Content
This Video is loaded through YouTube. Google is collecting information about your interaction with this Video by using cookies and may use this for targeting their offers. Please accept cookies in order to show the Video.
Health Services
included with your cover
You have access to range of services gathered in one convenient hub to help protect you and your family from preventable health risks. Log in to MyHealth digital services and go to the Health Assistant section to visit the Health & Wellness hub.
Expert Talks
Why am i so tired all the time?
If you’re exhausted every day, the reasons might be hiding in your routine. Constant fatigue is one of the most common modern health complaints—but what’s really behind it? In this episode, Dr Oscar Duke and our guest expert explain the science behind tiredness, highlight common sleep mistakes, and explore how lifestyle, stress and tech disrupt energy levels.
Health Library
Explore our health guides, videos, podcast and recipe books, aimed to help you manage common health issues.
Frequently asked questions
Do I need to seek pre-authorisation before treatment?
Some treatments require pre-authorisation. Your Table of Benefits will show which treatments require pre-authorisation (via a Pre-authorisation Form). These are mostly in-patient and high cost treatments. The Pre-authorisation process helps us assess each case, organise everything with the hospital before your arrival and make direct payment of your hospital bill easier, where possible.
Is there a deadline for submitting claims?
You must submit all claims (via our MyHealth app or online portal) no later than six months after the end of the Insurance Year. If cover is cancelled during the Insurance Year, you should submit your claim no later than six months after the date that your cover ended. After this time, we are not obliged to settle the claim.
Talk to us, we love to help!
Our multilingual Helpline is available 24 hours a day, 7 days a week, to handle any questions about your policy or to assist you with a claim.
Note: If you speak another language, please inform the Helpline when you call us and we will try to locate an interpreter.
Leaving a group health scheme
We can help you continue your cover if you're leaving a company health scheme, with great options designed to make sure you and your family's healthcare needs are covered.