Support for Members
We're here to help you and your family, providing expert advice, information and assistance, wherever you are in the world.
Second Medical Opinion
Personal Oncology Case Manager
HealthStep Body coaching app
Start Your Digital Check-Up!
Wysa Mind coaching app
How to videos
Understanding insurance terms
Which exclusions are applicable to my plan?
Limits / Deductibles / Co-payments
Moratorium and Full Medical Underwriting
What is in-patient, out-patient and day care treatment?
We cover treatment for COVID-19. Vaccination costs are also covered if you have this benefit within your policy. Please note, cover is subject to terms and conditions, benefit limits and area of cover of the policy and costs must be reasonable and customary.
Please visit our FAQ to see our terms and conditions and to find out more. Cover is not provided if any element of the cover, benefit, activity, business or underlying business violates any applicable sanction law or regulations of the United Nations, the European Union or any other applicable economic or trade sanction law or regulations.
Olive: your health & wellness support programme
Let us help you
Need help? Chat with us
Your contacts for general enquiries and emergency assistance
My Expat life
Everything you need to know before you go and when you get there.
Refer a friend for Global Health Insurance
You could get up to €150 back on Health Benefits including gym memberships, personal training, fitness wearables and more to get you to peak fitness. What are you waiting for?
* Our oncology case management service is not intended to replace your doctor’s assessment and advice. Our case managers will not suggest any diagnosis or treatment. Once you register your interest for the above service, your case will be assessed to ensure that you are eligible for it before you are assigned your personal oncology case manager.