based on transparency, reassurance, and help when you need it most.
Insurance Partners: Building relationships

We're proud to work with intermediaries, Managing General Underwriters (MGUs), administrators, insurers and bank insurers all around the world. We support our valued partners with tailored information, sales administration and access to a global bank of resources.
We are true partners in the international health and life industry, offering a relationship built on respect, trust and mutual benefits, including access to a worldwide system of sales, administrative and digital support.
Join our Global Network

Employers: Protecting your employees
Corporate health insurance plans
One provider, multiple insurance solutions
Frequently Asked Questions
Moratorium underwriting sets a waiting period for pre-existing medical conditions to limit the insurance risk. This means that:
- You won't need to tell us about pre-existing conditions of any member to be covered when you apply.
- There will be a 24-month waiting period before claims for any pre-existing medical conditions may become eligible.
- Pre-existing medical conditions may be covered, provided the member did not have symptoms, needed or received treatment, medication, a special diet or advice, or had any other indications of the condition. This is suitable for individuals or groups where members have no pre-existing conditions.
- Claims Process may be longer as each time we receive a claim, we'll look at the member medical history. We may also ask for additional information to understand if the symptom or condition is new or pre-existing.
- This option is available to individuals or groups with 3 to 9 policies
- Availability of Moratorium Underwriting is dependent on geographical location and the relevant local country regulations in place.
Medical History Disregarded terms is members’ health information is not assessed. This means that:
- You won't need to tell us about pre-existing conditions of any member to be covered.
- Pre-existing conditions are usually covered.
- Claims process is shorter because we already know that pre-existing conditions are covered.
- This option is usually offered to groups with more than 10 policies.
The group can be covered for single or multiple trips to the region where the healthcare plan is held for up to or a combined maximum of either:
- 90 travel days per insurance year
- 180 travel days per insurance year
* Please note that the purpose of this insurance plan is to provide medical care during emergency situations. Any ongoing or further treatment that is required after the emergency situation is not covered by this policy. The areas of cover are subject to our terms and conditions.
We generally cover pre-existing conditions (including pre-existing chronic conditions), unless we say otherwise in writing before policy inception. If your underwriting terms are moratorium or CPME/CTT (previously MORI), there will be a 24 month waiting period before claims for any pre-existing medical conditions may become eligible. Once you’ve completed a continuous 24-month period after your start date, your pre-existing medical condition may be covered, provided that you’ve not had symptoms, needed or received treatment, medication, a special diet or advice, or had any other indications of the condition.
For further information, please contact our Sales team.
Real stories, real people
Awards and Recognition

ITIJ Award Winner
International Travel and Health Insurer of the Year.

EFMA & Accenture Innovation in Insurance Awards Win
EFMA & Accenture Innovation in Insurance Awards 2022.

UK Health & Protection Award Win
Best International Group Health Insurance Provider 2023.