Terms of Use

Welcome to our website. Please read these terms and conditions carefully prior to using our website. These terms and conditions set out the legal terms that apply to your usage of this website. By using this website you  agree to these terms and conditions. If you disagree with any part of these terms and conditions please do not use our website. 

The term “Allianz Partners”  “our”  “us” or “we” refers to the owner of the website whose registered name is AWP Health & Life SA which  is regulated by the French Prudential Supervisory Authority (Autorite de Controle Prudentiel et de Resolution ACPR, 61 rue Taitbout, 75009 Paris Cedex, France).  AWP Health & Life SA acting through its Irish Branch, is a limited company governed by the French Insurance Code with its head office located at 7 Rue Dora Maar, 93400 Saint-Ouen, France. Registered in France: No. 401 154 679 RCS Bobigny. Irish Branch registered in the Irish Companies Registration Office. Irish Branch registered No.: 907619. Irish Branch address: 15 Joyce Way, Park West Business Campus, Nangor Road, Dublin 12, Ireland. Allianz Care and Allianz Partners are registered business names of AWP Health & Life SA, which has a number of business lines (including international health, travel, assistance and automotive). Allianz Care is the international health business line.

The term “you” refers to the user or viewer/user of our website.

Allianz Partners reserve the right unilaterally to amend these terms and conditions. In the event that we do, such changes shall take immediate effect upon being posted on our website. Accordingly you agree to check these  terms and conditions periodically, and you also agree that your continued use of our website indicates your agreement to be bound by such changes. 

To the fullest extent permitted by law, Allianz Partners exclude any and all liability for any direct, indirect, special, punitive, incidental, exemplary or consequential damages or any damages whatsoever, and  howsoever arising to include damages arising from; 

  • Loss of use, loss of data, loss of income or revenue, loss of profits or contracts, loss of business, business interruption, loss of anticipated savings, loss of goodwill, loss of opportunity, litigation or any other pecuniary loss arising out of or in any way connected with the use or performance of our website,
  • the delay or inability to use our website, or with the provision of, or failure to make available any information, services, products, materials or other resources available on or accessible through the site even if advised of the possibility of such damages arising or even if such loss or damage is foreseeable.

    Allianz Partners shall endeavour to ensure that the information, materials and resources provided on our website will be as up to date, accurate and complete as possible. However,  we make no representation or warranty in this regard. Equally, we do not warrant or  make any representation that the information and materials contained on our website are suitable for any particular purpose for which they are sought. In addition we expressly exclude all warranties, conditions or representations of whatsoever nature in relation to our website,  howsoever implied. 

    You agree to indemnify, defend and hold Allianz Partners harmless from any liability loss, claim, damage or expense howsoever arising relating to your violation of these terms and conditions of use.
For information on our cookies policy please access : https://www.allianzcare.com/en/privacy/ By continuing to access this site, you have consented to the use of cookies for the sake of efficiency and ease of use.
We are not liable of any loss or damage arising as a result of the temporary suspension or loss of access to our website or any individual component of our website for any reason. 
You agree not to take any action, direct or indirect, that will or may compromise the security and operability of our Website or that may enable any third party so to do. You will not facilitate in or engage in any actions which might destabilise out website or result in Denial of Service.

You agree to not to add any unauthorised content or links to any part of our website. Unauthorised access of our website may give rise to a claim for damages and/or constitute a criminal offence. You agree to indemnify Allianz Partners for all losses, damages, liabilities and expenses incurred as a result of any third party claim howsoever arising in respect of your unauthorised use of or interference with our website. 

In the event that you download or print any content from our website then you agree that you shall not use such content for commercial purposes without our prior written consent. Furthermore, you agree that you shall not alter, tailor or deface any such material downloaded in any way, and/or so as to misrepresent the source of such content as any belonging to any other apart from www.allianzcare.com 

You agree to put in place adequate security protection to prevent against infection, viruses, spyware, malware and/or other harmful code on the equipment you use to access or download from our website. Accordingly, we shall not be liable for any loss or damage arising from any virus, or other malware to your computer equipment, programs, data or other proprietary material due to your use of our website or the downloading by you of content from our website.
This website contains material which is owned by or licensed to us. (“intellectual Property Rights”). This material includes but is not limited to the design, layout, look, appearance, material  and graphics. Reproduction is prohibited in accordance with the terms of our copyright notice which forms part of these terms and conditions. Nothing in these terms and conditions of use grants you any right, title or interest to any of the IPR’s on or within any materials posted on our Site. You agree to comply with any/all applicable laws pertaining to the Intellectual property  attached to our website irrespective of what jurisdiction you are accessing the website from.
All information, material and concepts on or comprised in this website are exclusively owned by and subject to the copyright and other intellectual property rights of Allianz Partners. They may not be separately represented or reproduced. You are not authorised to alter or attempt to alter or vary any information, material or concepts on or comprised in this website or to access or use this website other than for the purpose of making legitimate use of the services offered on this website. 
This website may contain links to other websites. These links are provided for information purposes only. Allianz Partners has no control over the content of third party non Allianz Partners websites, apps, resources or materials and so cannot and does not accept responsibility for them or for any loss or damage that may arise from your use of them. Where you do access such websites, such websites will have their own terms and conditions of usage attached, and we encourage you to read them in full before accessing or using that particular website. Allianz Partners makes no assurance, representation, express or implied, in relation to third party websites.  
Please note that where the content of this website contains general health related information on health insurance and on health related issues, this is not intended as a substitute for professional medical advice. This website is not a substitute for and should not be relied on as a substitute for medical diagnosis or treatment.
Login through our Members’ area of our website is provided strictly to facilitate registered policyholders to view and administer their health insurance from Allianz Partners and not for any other purpose. In the event that you wish to avail of our Member login service, you undertake that all information provided in accessing and using Member Login is true complete and accurate. We reserve the right to terminate access to Member login at our discretion.
We reserve the right to collect anonymised information about you to facilitate analytics of traffic to and usage of our website. Any processing of such information is carried out in accordance with our privacy policy. We reserve the right to record the IP address of the device used to access our website. Your use of our website signifies your consent to this processing and you warrant that any information provided is true and accurate. For more information on our privacy policy please go to; https://www.allianzcare.com/en/privacy/
If any part of these terms is deemed invalid, illegal or unenforceable then such part shall not affect the validity and enforceability of the remaining parts. Any failure by us to enforce our rights or remedies under these Terms and conditions of Use or otherwise shall not be construed as a waiver by us of those or any other rights or remedies.
These terms and conditions and any dispute arising out of this website or its materials shall be governed by and construed in accordance with the Laws of  Ireland. Any legal action or proceeding between Allianz Partners and you related to these terms and conditions of use or this website shall be brought exclusively in a court of competent jurisdiction sitting in  Ireland. 

All rights not expressly granted in these terms and conditions are reserved to Allianz Partners.
Allianz Partners may disclose member information to service providers (appointed by us), regulatory bodies and/or our partners inside and outside the European Economic Area. The disclosure of member information will only happen when required for the provision of services to you, or where we are required by law to do so.

Allianz Partners may disclose personal information such as users’ IP addresses to third party providers for marketing and web analytics purposes to help us analyse how users use our website.

In all situations other than those noted above, we will ask for your explicit authorisation before using or disclosing information about you. If you have previously provided authorisation, you may revoke it at any time for the future use of your information.

To see our privacy statement in full please click here.