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and discover how we make life simpler, easier and safer for members

In most cases, we can assist you with keeping healthcare cover to suit your needs. Please contact us in advance of your renewal to ensure there is no break in your cover. Arrange a call back today - we'd love for you to join the Allianz Care global family. 
We are a secure, global company with many years of experience in international healthcare. We're proud to have helped thousands of people just like you, offering them assistance, advice and above all, peace of mind when switching providers.
We offer our members a wide range of health-related benefits, so you can make sure you're covered for whatever life throws your way. 
 
We're always working to improve, introducing digital tools, online customer services and a 24/7 Helpline to make our members' lives that little bit easier.
Our Expat Assistance Programme is specially designed to take care of you and your family, helping with some of the most common challenges experienced by expats.
 
covid mask

We cover treatment for COVID-19. Vaccination costs are also covered if you have this benefit within your policy. Please note, cover is subject to terms and conditions, benefit limits and area of cover of the policy and costs must be reasonable and customary.

Please visit our FAQ to see our terms and conditions and to find out more. Cover is not provided if any element of the cover, benefit, activity, business or underlying business violates any applicable sanction law or regulations of the United Nations, the European Union or any other applicable economic or trade sanction law or regulations.

testimonial - Andrea and his wife Melanie with children Sofia and Elena in Singapore
Here’s the story behind what we do and why we do it. Every day someone, somewhere in the world, needs our help. For our customers, these can be the most challenging and vulnerable moments of their lives, and they are often happening a long way from home. We get it, we’ve been there too. That’s why our culture of care is at the heart of everything we do. Our mission is to help you be well. We are here to make your life easier, safer and simpler.
Members all around the world feel protected and cared for by us. Switching is easy, so arrange a call back today - we'd love for you to join the Allianz Care global family.
Find the answers to our most commonly asked questions about the nature of our cover and how we protect members globally. 

You can receive treatment in any country within your area of cover, as shown in your Insurance Certificate.
 
If the treatment you need is available locally but you choose to travel to another country in your area of cover, we will reimburse all eligible medical costs incurred within the terms of your policy; except for your travel expenses.
 
If the eligible treatment is not available locally, and your cover includes “Medical evacuation”, we will also cover travel costs to the nearest suitable medical facility. To claim for medical and travel expenses incurred in these circumstances, you will need to complete and submit the Treatment Guarantee Form before travelling.
 
You are covered for eligible costs incurred in your home country, provided that your home country is in your area of cover.

This is the geographical territory where your cover is valid. We offer multiple geographical area of cover options – please check your Insurance Certificate to confirm which one applies to you. 

For example, if your area of cover is “Worldwide”, this means that your cover will be valid everywhere in the world. If your area of cover is “Africa”, then your cover will be valid everywhere in Africa.


*Our policies don’t provide any cover or benefit for any business or activity to the extent that either the cover or benefit or the underlying business or activity would violate any applicable sanction law or regulations of the United Nations, the European Union or any other applicable economic or trade sanction law or regulations.

We look to cover pre-existing conditions where possible. However, our policies are subject to full medical underwriting. Pre-existing conditions  can be accepted, surcharged or excluded depending on their nature. In order to find out about our underwriting approach with respect to a pre-existing condition, please call our sales team on +353 1 514 8480 who will be happy to guide you through the process..

Below you will find the definition related to “Cancer screening” that apply to our standard international healthcare plans – these may vary slightly depending on the plans you have, so please consult your Benefit Guide and Table of Benefits to confirm what you are covered for.

 Cancer screening for the early detection of illness or disease are: health checks, tests and examinations, performed at an appropriate age interval, that are undertaken without any clinical symptoms being present.

Checks are limited to:

  • Annual pap smear
  • Mammogram (every two years for women aged 45+, or younger where a family history exists)
  • Annual prostate screening (yearly for men aged 50+, or younger where a family history exists)
  • Colonoscopy (every five years for members aged 50+, or40+ where a family history exists)
  • Annual faecal occult blood test
  • BRCA1 and BRCA2 genetic test (where a direct family history exists and where included in your Table of Benefit)


Separate to the Cancer screening benefit, some out-patient plans also include additional preventative screening cover under “Health and wellbeing checks”. Please see your Table of Benefits and Benefit Guide to confirm your coverage.

* Certain services which may be included in your plan are provided by third party providers outside the Allianz group, such as the Employee Assistance Programme, Travel Security services, HealthSteps App, Second Medical Opinion and tele-medicine services. If included in your plan,  these services will  show in this Table of Benefits. These services are made available to you subject to your acceptance of the terms and conditions of your policy and the terms and conditions of the third parties. These Services may be subject to geographical restrictions.  The HealthSteps App does not provide medical or health advice and the wellness resources contained within Olive are for informational purposes only. The HealthSteps App and the wellness resources contained within Olive shouldn’t  be regarded as a substitute for professional advice (medical, physical or psychological). They are also not a substitute for the diagnosis, treatment, assessment or care that you may need from your own doctor. You understand and agree that AWP Health & Life SA (Irish Branch) and AWP Health & Life Services Limited are not responsible or liable for any claim, loss or damage, directly or indirectly resulting from your use of any of these third party services.