Support for Members in Singapore

We understand how important it is to receive care that aligns with local medical practices and expectations. As an Allianz member in Singapore, you have access to a network of trusted hospitals, clinics, and specialists that offer direct billing and cashless treatment options for most in-patient treatment.

Find a healthcare provider near you for: 

  • Partner hospitals and clinics in Singapore
  • Direct settlement options for hassle-free care
  • Specialist and primary care services

Staying healthy in Singapore means having access to preventive care and mental well-being support.

  • Mental Well-being & Cultural Adjustment: Moving to Singapore? Our Expat Assistance Programme (EAP) provides guidance on adjusting to a new culture, stress management, and multilingual counselling services depending on availability. 
  1. Visit MyHealth portal or download the MyHealth app.
  2. Click on "Register here" on the homepage and follow the on-screen instructions. 
  3. Have your policy number ready, it is available in your Insurance Certificate.

The MyHealth app is free to download, secure, and keeps your data protected through encryption.



Submit and track claims online

View policy documents and digital membership card

Explore coverage benefits and healthcare tools

Access wellness resources to maintain a healthy lifestyle.

Certain treatments require pre-authorisation to ensure direct payment with hospitals. Check your Table of Benefits, available on MyHealth digital services for details. You can download the pre-authorisation Form here. 

Submit claims via MyHealth app in just a few simple steps. Full transparency – track the progress of your reimbursement in real time.

Your Expat Assistance Programme (EAP) provides 24/7 confidential support on a wide range of challenges including stress, depression, cultural shock and more.

24/7 confidential Expat Assistance Programme (EAP) for stress, depression, and adjustment challenges such as culture shock. Access via Health Assistant /Wellness Hub on MyHealth app or portal.

Get medical advice through Global Telehealth via phone, video, or chat. Simply access the Telehealth Hub through MyHealth.

Access expert medical advice when facing a complex diagnosis or treatment decision.
 
Call us: +353 1630 1301 for more details.

Receive one-on-one guidance from a dedicated healthcare professional in the event of a cancer diagnosis. You can avail of this service personally or appoint a designated person on your behalf.
 
We can help you find a provider from our international directory of hospitals, doctors and health practitioners.
 
  • Get a personalised Health Score and set fitness goals.
  • Track your progress and join challenges.
  • Chat with an AI lifestyle coach for motivation.
 
Access via Health Assistant /Wellness Hub on MyHealth app or portal.

Gain access to a wealth of resources including:

  • Health Guides & Videos for preventive care
  • Podcasts & Recipe Books for nutrition and wellness
  • Interactive Wellness Webinars with international health experts

Explore our Health Library

Improve your digestion and overall health with expert insights, recipes, and nutrition quizzes.

Explore our Nutrition Hub


  • Emergency hotline
  • Country Intelligence & alerts
  • Personalised travel security guidance

Access Security Services via Myhealth Digital services

Health & wellbeing updates by international health experts. Register to upcoming webinars to watch live or receive the recording for viewing at your own convenience. 

Register here

Life's challenges such as breakups, loss, health battles, disabilities, financial hardships, or learning obstacles, can be incredibly tough. But we're here to help. Explore our range of available services for the support you deserve during difficult time.

Check it out

What happens after you sign-up to Allianz.

New to insurance? Watch our Understanding Insurance Terms videos covering:

Exclusions
 

Deductible, Co-payment and benefit limits

Complementary
treatments

Why is Allianz is asking me for more information?

Platinum Trusted Service Award 2025 - Feefo badge

Allianz has been awarded the Feefo Platinum Trusted Service Award (2025) a recognition based entirely on verified customer reviews. This award reflects our commitment to: Listening to our members and continuously improving, providing seamless, world-class support wherever you are. and delivering exceptional value to enhance your healthcare experience.

Your contacts for general enquiries and emergency assistance. 
(toll free)
1800 6709766

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Everything you need to know before you go and when you get there.

Certain services that may be included in your plan are provided by third party providers. If included in your plan, these services will show in your Table of Benefits. These services are made available to you subject to your acceptance of your policy’s terms and conditions, as well as the service’s terms and conditions as set out by the relevant third party service provider. By accepting the third party service providers’ terms and conditions, you enter a separate contractual relationship directly with them. Their services may be subject to geographical restrictions. Full details of the third party service providers’ terms and conditions are available in their websites and in the relevant application and/or platform where services may be hosted. The third party service providers are independent data controllers, and we recommend that you review their privacy notices to understand how they process your personal data.  The third party service providers offer non-insurance services that are not intended to be a substitute for in-person medical consultations, diagnosis, treatment, assessment or care. You understand and agree that the insurer, its reinsurer and their administrators are not responsible or liable for any claim, loss or damage, directly or indirectly resulting from your use of any of these third party services.

* Our oncology case management service is not intended to replace your doctor’s assessment and advice. Our case managers will not suggest any diagnosis or treatment. Once you register your interest for the above service, your case will be assessed to ensure that you are eligible for it before you are assigned your personal oncology case manager.