MyHealth Digital Services
With MyHealth you can:
With MyHealth you can:
Get medical care from the comfort of home
With our Telehealth Hub you can get medical care and advice via phone, video or chat. All you need is a phone or device with internet access.
Talking to a doctor is easy:
- Access our hub through your MyHealth app or portal
- You'll find the hub under the Health Assistance section
- Select your location
- Click on talk to a doctor
- Select your preferred language
- Arrange a consultation
Haven’t tried MyHealth yet? Now’s the time.
Login to MyHealth Digital Services or download the App to access your cover on the go.
If this is your first time logging in, you will need to register first with your email address and policy number.
Q1) How do I submit a claim?
To submit a new claim click on the ‘Submit a Claim’ button and follow the steps onscreen. You’ll be asked to answer a few simple questions regarding your treatment and will have the option to add an invoice by selecting a file or taking photo of your physical invoice. Once done you can choose to add further invoices and additional information or submit your claim.
Q2) How do I view my Statement of Accounts and Notification of Payment?
Q1) How do I view my insurance documents?
After logging into the MyHealth Digital Services click on “ View Policy and click on “Documents”. You can also view your current ‘Table of Benefits” under “My Benefits’. This will display the benefits available to you as well as details of any co-payments, deductibles and limits.
Q2) Can I print my policy documents from MyHealth portal?
Q1) How do I view my benefits?
After logging into the MyHealth Digital Services click on ‘My Benefits’ to view your current Table of Benefits. This will display the benefits available to you as well as details of any co-payments, deductibles and limits.
Q2) How do I know if I am covered for a specific treatment?
Q1) How do I edit my account details?
After logging into the MyHealth portal click on ‘Manage Account’ in the navigation pane at the top of the page to change your registered email address and update your MyHealth password. You can also edit your marketing communication preferences.
If you are using the app, click on the user profile icon (
Q1) Is this a free app?
Q2) Is this app secure?
Yes. All data stored in the app or transmitted to and from the app is secured via encryption.