Expertise when you need it.
Expat security and safety support services
Moving around the modern world can increase the risk to your personal safety, especially with increased security threats.
As the world continues to witness an increase in security threats, we provide services that enable you to manage your personal risk conveniently and effectively. That's why we've partnered with global security experts to:
- Provide you with access to professional advice and support
- Help you feel reassured that you are managing your personal risk effectively
Our Travel Security Services are available whenever you need them via phone or on our website. This service, where provided, will be shown in the Table of Benefits.
24/7 Personalised Security and Safety Support
Emergency hotline
We know that security issues can occur at any time of the day or night, so we offer a 24-hour emergency hotline, staffed with security specialists who can provide immediate advice or assistance.
Local intelligence
Detailed categorized risk intelligence and risk ratings for 200+ countries, 800+ provinces, and 400+ cities worldwide.
Alerts
Rapid reporting of threats and disruptions worldwide, complemented by insightful analysis. Select which alerts you would like to receive via email notification.
Advice Sheets
Advice and tips on mitigating a range of safety, security, and health concerns and keeping yourself and your property safe.
Daily Intelligence Briefing
A customizable consolidated daily report of alerts from the previous 24 hours, delivered to your inbox at your chosen time
World map
Check the world map and find out if the risk level of your destination is red (critical), orange (warning), yellow (caution) or green (informational).
Accessing your Travel Security Services
To access your Travel Security Services simply go to Health Assistant /Wellness Hub on MyHealth app or portal. You can also download the Crisis24 Horizon app and have access to your Travel Security Services at your fingertips.
Already a member?
Did you know that we have a support page for members with all you need to know to make the most of your cover ?
All Security Support Services are provided in English. Interpreter services are available, where required.
The Travel Security Services are made available through AWP Health & Life Services Limited (“AWP”) and provided by a third party provider, subject to your acceptance of AWP’s terms and conditions.
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