Our Helpline is here for you 24 hours a day,
7 days a week.
7 days a week.
Contact us
Whether you need help and advice with your policy or sales support, we are here for you.
Helpline Numbers
We have a team of multilingual staff who are available
24/7 to provide policy information, day-to-day support and emergency assistance to our members. Whatever time zone you're in, we'll be ready and waiting for your call.
24/7 to provide policy information, day-to-day support and emergency assistance to our members. Whatever time zone you're in, we'll be ready and waiting for your call.
Need help? Chat with us
You can live chat with our team 24/7 and get answers to your queries. The chat icon will appear on the bottom right-hand side of your screen.
Individual sales
Whether you are working, studying, or living abroad long-term, or are a digital nomad seeking short-term coverage, our sales support team is ready to discuss the options that best suit your needs and budget.
Corporate sales
We have decades of experience in providing comprehensive cover and administrative solutions for all corporate groups, small or large. Talk to us about how we can protect you and your employees.
For groups of less than 20 employees, call us on +353 1 514 8480.
Partnerships & Affinity Groups
If you are an MGU, Administrator, Insurer or Bank Insurer who's interested in partnering with us, please contact our Partnership & Affinity Group Sales team.
Let us help you
Browse the topics to find the answers for the most frequently asked questions. Alternatively, you can access our support page for more information.
Find the answers for the most frequently asked questions regarding getting reimbursed, cover queries, claims, digital services and more.
Discover answers to the most frequently asked questions about group coverage, including the countries where we offer coverage, how to obtain a group quote, customizing your coverage, and more.
Find answers to the most frequently asked questions for brokers and partners, including terms of business agreements, how to become a partner, the benefits of becoming an intermediary, and more.