Contact us

Whether you need help, advice or support, our Helpline is here for you 24/7.

We have a team of multilingual staff who are available 24/7 to provide policy information, day-to-day support and emergency assistance to our members. Whatever time zone you're in, we'll be ready and waiting for your call. 

Emotional Wellbeing.

You can live chat with our team and get answers to your queries. Available 9-5pm (GMT), Monday to Friday. When available, you will see its icon on the bottom right- hand side of the screen.

With our TeleHealth Hub you can get medical advice via phone, video or chat. All you need is a phone or device with internet access.

Access our hub through your MyHealth Digital Services. You'll find the hub under the Health Assistance section.

If included in your plan, video consultation services will show in your Table of Benefits.

Whether you're part of a small to medium enterprise, a large corporation or an IGO or NGO, we have a specialist support team ready to help you with your queries.

If you're part of our international network of medical treatment providers, our provider services team are available to support you in your valued work.

Fax +353 1 630 1306

We'd be delighted to speak with you, whether you're interested in getting international health insurance for you and your family, arranging group cover for a small or large corporation, or learning more about our range of Health and Protection services.
You and your family
Partnership & Affinity Groups
Browse the topics below to find the answers for the most frequently asked questions.
Alternatively, you can access our support page for more information