Staff are covered for single or multiple trips up to a combined maximum of either:
90 travel days per insurance year each
180 travel days per insurance year each
*Please note that the purpose of this insurance plan is to provide medical care during emergency situations. Any ongoing or further treatment that is required after the emergency situation is not covered by this policy. The areas of cover are subject to our terms and conditions.
Members are covered for emergencies only, which occur during business and holiday trips outside of the chosen area of cover (where relevant). Cover is provided subject to policy terms and conditions for up to six weeks per trip within the maximum benefit amount. It includes treatment required due to an accident or the sudden beginning or worsening of a severe illness which presents an immediate threat to your health. Treatment by a doctor must start within 24 hours of the emergency event. Cover is not provided for curative or follow-up non-emergency treatment, even if you are deemed unable to travel to a country within your geographical area of cover. Nor does it extend to charges relating to maternity, pregnancy, childbirth or any complications of pregnancy or childbirth.
Please tell your company’s Group Scheme Manager if you are going to be outside your area of cover for more than six weeks. The areas of cover are subject to our terms and conditions.
For corporate group schemes:
• Our most comprehensive plans are Premier Core Plan, Out-patient Gold and Dental Plan 1
• Our entry level plans are Classic Core Plan, Out-patient Bronze and Dental Plan 2
If you are on a budget, looking for basic International Health Insurance coverage:
• Essential Core Plan, Out-patient Crystal and Dental Plan 2
All policies must include a Core Plan and an out-patient, dental and/or repatriation plan can be added.
Contact our Helpline Team
Our multilingual helpline staff are available 24 /7 to handle day to day policy enquiries and support you during emergencies.
Note that we will need your name and policy number to identify you in our system and be able to respond to queries on your cover, your claims, etc. – so please don’t forget to have your policy number with you when you call us or to state it in your email (together with your full name) if you prefer to write.