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Taking care of you and your team

International insurance
administration services

As a global leader in international healthcare, Allianz Care has the experience and expertise to administer a range of insurance risks, including health, life, disability, and security.

Our international administration services include issuing policy documents in multiple languages, managing medical cases, handling claims and offering support through our relationship management teams or our 24/7 multilingual Helpline. Companies not insured or part-insured with Allianz Care can still avail of our comprehensive international administration services.
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Making life easier with our digital services

We are committed to expanding our market-leading digital solutions to make life simpler, easier and safer for our clients. Managers can use the online services to view and manage their group schemes, or run membership reports. Staff can use the secure portal or our pioneering MyHealth app to submit claims and view their policy details, anytime, anywhere.
Learn about the MyHealth app
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Robust cost containment

Allianz Care is a global leader in  international insurance, with decades of experience in cost containment, fraud prevention, and provider management. By managing costs effectively, we can offer even better value to our members.
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Global medical provider network

We have a team of highly skilled in-house doctors and nurses who oversee all in-patient treatments and emergency medical evacuations. We’re also proud to have a large network of over 900,000 medical providers worldwide, with widespread direct billing.
We're proud to offer tailored, proven solutions to companies around the world, who know they can trust us as a partner. We grow with our clients, adapting our care as their needs change over time.

A 24/7 Helpline

Our multilingual Helpline handles 1.6m calls and emails every year, 24 hours a day. No matter when you need us, we'll be there.

Global payments

We have issued payments in 170 currencies across 190 countries

Efficient claims processing

90% of complete medical claims are processed within 48 hours

Multilingual medical staff

We have 10 in-house doctors across 5 countries, speaking 13 languages

Full medical supervision

Our highly qualified staff provide full medical evacuation supervision.

Environmentally friendly

We promote the use of paperless policy documents and digital services, to protect the environment and streamline our processes.

4.6/5.0  

feefo
Based on 1,169 service ratings over the past year

" Efficient and swift service." ★★★★★

Professional and swift follo up of claims. A no nonsense approach which is most respected.
 
Eddy - Customer    
May 2020 

" Prompt action " ★★★★★

I was pleased with the prompt action by Allianz
 
Julia Helen - Customer
May 2020 

" Perfect and problem free service " ★★★★★

Everything went smoothly
 
Marie Shirley Beatrice - Customer    
January 2020 

" Very prompt response to my initial enquiry "  ★★★★★

Very prompt response to my initial enquiry - extremely helpful and professional staff.
 

Susan - Customer    
February 2020