International critical illness cover
What is Avenue?
Avenue is critical illness international insurance that we’ve built to protect your employees in the unfortunate event of a serious condition.

We know, no one wants to think about serious illness – but knowing that they are covered will provide your employees and their families relief in difficult times, while helping you enhance your employee benefit package by offering critical illness insurance.
Looking for Avenue for individuals? Check out our Avenue cover for individuals here.
What is covered with our critical illness insurance* ?
Avenue covers treatment for 12 types of medical cases of which three are specific for children.
* Critical illness Cover is subject to the terms and conditions, exclusions, benefit limits and area of cover of the policy. Please refer to the Benefit Guide and Table of Benefits for further information.
* Critical illness Cover is subject to the terms and conditions, exclusions, benefit limits and area of cover of the policy. Please refer to the Benefit Guide and Table of Benefits for further information.
Covered for both adults and children (under 18)
Covered for adults only
Covered for children (under 18) only
Additional services

Cover for the medical costs
required to treat an eligible medical case

Medical case management
through the entire treatment, via our own Medical Team and specialized hospitals
Our medical case management includes:
- Administration and payment services (Direct liaison with the chosen hospital, to organise direct payment of medical bill)
- Medical appointment booking
- Periodical calls with your employee, to check on the progress of their treatment
- Concierge services for overseas treatment (including escort service and translation support)
- Travel and accommodation booking and more

Counselling service
for the patient and their family to cope with the emotional challenges of critical medical care

Second medical
opinion
where required to confirm the initial diagnosis

Access to relevant medical expertise
through our Avenue network of specialised hospitals

Access to legal and financial advisory services
advisory services at all stages of the medical treatment
List of regions where our Avenue network hospitals are located
With Avenue, your employees will have the assurance that if something serious happens to them, they will be treated at hospitals and medical centres that specialise in their medical case.




















How does it work?

You can choose to offer your employees either:
- Cover for both overseas and in-country treatment, or
- Cover for overseas treatment only

We also offer you the opportunity to choose between:
- Accessing medical case management service and treatment benefits or
- A lump sum payment
How to apply to a critical illness insurance?

If you want to insure between 3 and
24 employees
The scheme will be subject to underwriting. This means that your employees will need to complete this application form and respond to medical questions on their health status. We will consider their responses to confirm the cover we can offer.

If you want to insure more than
24 employees
Underwriting will not apply at group inception. Pre-existing medical conditions are not covered. To apply, simply contact our sales team.
Want to know more?
To find out more about our Avenue plans including terms and conditions, exclusions, benefit limits, and area of cover, see our brochures.
Avenue standard brochures
If your company is in the UK, we have specific Avenue brochures for you:
Ready to get your critical
illness cover?
With the most common serious medical cases covered, you know that if something happens, we will be there to take care of your employees.