Support for Members in UAE

Certain services which may be included in your plan are provided by third party providers outside the Allianz group, such as the Expat Assistance Programme, Wysa, Travel Security Services, Fitness App, Second Medical Opinion and Tele-medicine services. If included in your plan,  these services will show in your Table of Benefits. These services are made available to you subject to your acceptance of the terms and conditions of your policy and the terms and conditions of the third parties. These Services may be subject to geographical restrictions. The Fitness App does not provide medical or health advice and the wellness resources contained within Olive are for informational purposes only. The Fitness App, Wysa and the wellness resources contained within Olive shouldn’t  be regarded as a substitute for professional advice (medical, physical or psychological). They are also not a substitute for the diagnosis, treatment, assessment or care that you may need from your own doctor. Wysa may not be used by those under 13 and is subject to legal guardian consent between 13 and 18. Wysa is not a substitute for face to face psychotherapy nor provides a diagnosis or prognosis, treatment or cure for a disease, disorder or disability or to provide any kind of state regulated mental health service in users country of residence. Wysa is not an emergency or crisis service and should not be used by individuals suffering from certain physical and mental conditions, as more particularly listed in the Wysa terms of use. You understand and agree that AWP Health & Life SA (Irish Branch) and AWP Health & Life Services Limited are not responsible or liable for any claim, loss or damage, directly or indirectly resulting from your use of any of these third party services.

* Our oncology case management service is not intended to replace your doctor’s assessment and advice. Our case managers will not suggest any diagnosis or treatment. Once you register your interest for the above service, your case will be assessed to ensure that you are eligible for it before you are assigned your personal oncology case manager.