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Healthcare Provider Support

Medical providers who have an agreement in place with us can amend their listing in our Provider Finder, verify members' treatment eligibility and get details on our direct settlement and claims process. Don’t have an agreement in place with us?
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Treatment eligibility

What you need to know in order to verify a member’s eligibility when they seek treatment.
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Guarantee of payment

Certain treatments and costs require the submission of a Treatment Guarantee (Pre-authorisation) Form. Here you will find further details about this process as well as the relevant forms.
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Medical provider claims process

Everything you need to know about submitting your claims.
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Medical provider claims form

If you are an Allianz Partners contracted provider, please use the form below to claim for the cost of  treatment provided to our insured members. The form is provided in an editable format so it can be filled in on screen.
Medical provider claim form
Allianz Care

Get a contracted provider logo for your website

If you have an agreement in place with us and would like to request our logo to place on your website next to other global insurer brands, please email provider.services@allianzworldwidecare.com
Provider finder

Treatment provider finder

 View and amend your listing
This is a directory of hospitals, doctors and health practitioners worldwide.