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Browse the topics below to find the answers for the most frequently asked questions. 
 
We have a support page with all you need to know to make the most of your cover. Our multilingual Helpline staff are available 24 /7 to handle day to day policy enquiries and support you during emergencies. You can also live chat with our team and get answer to your queries.  Live chat is available 8:00- 18:00 (GMT), Monday to Friday - When available, you will see its icon on the bottom right-hand side of the screen.

Insurance can be confusing, but with this curated collection of videos, we aim to simplify the world of insurance terminology, making it accessible to everyone. Our Understanding insurance terms videos cover: