Browse the topics below to find the answers for the most frequently asked questions.
Let us help you
Do you need support
We have a support page with all you need to know to make the most of your cover.
Our multilingual Helpline staff are available 24 /7 to handle day to day policy enquiries and support you during emergencies. You can also live chat with our team 24/7 and get answers to your queries. The chat icon will appear on the bottom right-hand side of your screen.
Feeling Lost with Insurance Jargon?
Insurance can be confusing, but with this curated collection of videos, we aim to simplify the world of insurance terminology, making it accessible to everyone. Our Understanding insurance terms videos cover:
Exclusions
Deductible, Co-payment and benefit limits
Complementary
treatments
Why is Allianz is asking me for more information?