Frequently Asked Questions

       

The cost of global health insurance varies based on factors such as age, country of residence, number of members included in the policy, destination countries, coverage level, pre-existing conditions and medical history (for individual and small groups). 

  • For a 12-month insurance plan, get an instant quote here.
  • Looking for short-term coverage (3 to 9 months)? Get a quick quote here.

If you have any queries about our plans and services, please get in touch with our sales team.

Expatriate health insurance plans are designed for people who spend long periods overseas. It works much like health insurance at home: you’re not just covered for emergency treatment, but also for your diagnosis and post-treatment care. This type of insurance ensures access to quality healthcare in all countries within the area of cover. For example, if the chosen area of cover is “Worldwide”, this means that cover will be valid everywhere in the world. If area of cover is “Africa”, then your cover will be valid everywhere in Africa*.

*Our policies don’t provide any cover or benefit for any business or activity to the extent that either the cover or benefit or the underlying business or activity would violate any applicable sanction law or regulations of the United Nations, the European Union or any other applicable economic or trade sanction law or regulations.

Expats professionals can access healthcare either through the public healthcare system (if eligible) or by purchasing private international health insurance. Many expats opt for private insurance to avoid long wait times and to ensure that they have access to healthcare in their host country but also in their home country.
The best health insurance for expats depends on individual needs such as budget, destination, and desired benefits. Please get in touch with our sales team for a detailed quote to suit your needs.
Our international health insurance plans for students are designed to cover your health insurance needs when you are studying overseas. 
Our international student healthcare plans are flexible, so you can add out-patient or dental plans and build the cover that suits your needs and budget. Discuss overseas student health cover and plans with our dedicated team. Call us on +353 1 514 8480.

Our Care Enhanced and Care Signature plans include routine maternity, complications of childbirth and complications of pregnancy. Please note a 12-month waiting period applies to these benefits. If you chose to add an out-patient plan to your In-patient Care Enhanced or Care Signature plan, the following additional family and maternity-related benefits are available:

  • Pregnancy Yoga or Pilates
  • Breastfeeding consultation
  • Post-natal counselling
  • Family expenses during the childbirth
  • Child hearing exam
  • Child speech and language therapy (for the treatment of dyslexia and dyspraxia)
  • First-aid course for parents who have a child insured as a dependant

For further information, please contact our Sales team.

Yes, you can get international health Insurance with worldwide coverage. Our plans are designed to cover you whether you're living abroad, traveling frequently, or relocating to multiple countries. For most plans you can choose coverage that includes or excludes the USA, depending on your needs and budget.

*Our policies don’t provide any cover or benefit for any business or activity to the extent that either the cover or benefit or the underlying business or activity would violate any applicable sanction law or regulations of the United Nations, the European Union or any other applicable economic or trade sanction law or regulations.

Your dependents can be added to your international health insurance policy subject to the medical underwriting terms you accepted; either full medical underwriting or Moratorium. They would be subject to their own premium which would be derived from their age, cost of healthcare in the primary country of residence and any special condition that may be applied to the policy.

We do not provide travel or holiday insurance, but we have a short-term plan to suit members who need international health insurance for less than a year. Find out more about our short-term plan.

If you would like a quote for travel insurance – please contact our colleagues at Allianz Travel.

As your company cover is a tailored corporate scheme, we may not be able to offer you the exact same terms. However, we are happy to offer you similar terms from our Individual plan range. Please contact our sales team on +353 1 51 48480 who will be happy to help.
Routine dental treatment is not included in our out-patient plans. However, we do have a specific dental plan which you can select to add to your cover.

You can choose to pay your premiums annually, half-yearly, quarterly or monthly by direct debit card. You can also pay by bank transfer, but monthly payments won’t be available if you choose this payment method. Payments are subject to the following administration surcharges: 0% for annual payment, 3% for half-yearly payments, 4% for quarterly payments and 5% for monthly payments.

The payment frequency and methods stated above do not apply to some specialised or regional plans. Please refer to your policy documents to check the payment methods and frequency available to you.

This means that we will cover you on an emergency basis if you are on a short-term visit outside your region of cover. For example, if you are on holiday in a country outside your chosen area of cover, but have purchased a plan that does not include that country - There is usually cover for emergencies in that country for a limited amount of time. Please refer to your chosen plan's Table of Benefits and Benefit Guide for general terms & conditions.

In-patient cover relates to all treatment which occurs when a member is an "in-patient" (staying overnight/for a period of time) in the hospital.  Out-patient claims (such as doctor visits, buying prescription drugs) would only be covered if an out-patient plan was bought together with the in-patient one. We have a range of different levels of cover for both in-patient and out-patient treatment.
Most of our health insurance contracts are for one year – but we have a short-term plan to suit members who need international health insurance for less than a year (3, 6 or 9 months). For all products, there is a 30 day cooling off period from the start date. After this, the policy may not be cancelled until renewal, regardless of whether a monthly or annual payment frequency is chosen.
For more information please contact our dedicated sales team on
+353 1 514 8480.

Our policies are subject to full medical underwriting. Pre-existing conditions can be accepted, surcharged or excluded depending on their nature. In order to find out about our underwriting approach with respect to a pre-existing condition, please call our sales team on +353 15 1 48480 who will be happy to guide you through the process.

Our multilingual helpline staff are available 24/7 to handle day to day policy enquiries and support you during emergencies.
Note that we will need your name and policy number to identify you in our system and be able to respond to queries on your cover, your claims, etc. – so please don’t forget to have your policy number with you when you call us or to state it in your email (together with your full name) if you prefer to write.