In order to provide you with the best care possible we have joined forces with local partners in some countries. Therefore, if you live in any of the below countries you will receive a second card from our local partner (your primary card will always be the Allianz Care card):
Egypt, Jordan, Iraq, Lebanon, Pakistan, Philippines, Switzerland and Yemen
Note: any claims related to dental treatment, dental prosthesis and optical treatment should be submitted to Allianz Care directly.
Regardless of where you live, you can choose the medical provider that you prefer, even those not included in your local network. Nevertheless, your claim will only be reimbursed if the medical providers or service providers are licensed for providing care and legally registered to provide that specific type of care in the country where the treatment or care was given.
In this case, if you need help locating a provider in your area, you can use our International Healthcare Provider Finder available via our MyHealth Digital Services.
It will allow you to search for hospitals, clinics, doctors and specialists on a country by country basis, with the ability to narrow down the search to specific regions and cities. You can also search under Medical Practitioner categories e.g. Internal Medicine, as well as on Specialism e.g. General Surgery, Neurosurgery or Traumatology etc.
You are not restricted to using the providers listed in this directory: the medical providers are available in our directory for your convenience only and we do not recommend, endorse or sponsor them, nor their inclusion in our directory implies that we have any agreements in place with them.
If your area of cover includes the USA and you are seeking a medical provider there, we recommend that you contact our third party administrator that we have appointed to administers your policy in the USA. Our third party administrator can assist you with locating a medical provider close to you and scheduling an appointment. The contact details of our third party administrator can be found on the back of your Membership Card.