Allianz Care Healthcare Plan for European Institutions Trainees

The Allianz Care Healthcare Plan for European Institutions Trainees is a comprehensive insurance solution designed specifically for trainees at European Institutions. Covering a range of in-patient and out-patient treatments, our plan offers peace of mind worldwide*. 

*Terms and conditions and regulatory restrictions apply.

Your benefits explained

Depending on  your enrolment date into the health plan, the terms and conditions may be different. Select below according to the date applicable to you.

How to use your health plan

First time claimant? 

If it is your or your dependant first time claiming, we first need to set up your policy prior to 1st treatment. 

Call or email our 24/7 Helpline to activate your policy. Upon receipt of your individual policy number, you may submit your claim following one of the two scenarios below:

Treatment pre-approval

  • Get an insurance statement from your local insurance provider.
    •  
  • Complete and submit the  treatment guarantee form along with all supporting documentation at least five working days before treatment.
    •  
  • We contact the hospital to organise payment of your bill directly, where possible.

Indicating your renewal date and the benefits you’re covered for including any limits that apply (if the treatment you’re seeking is not covered by your plan please ensure this is indicated too).


   OR  

Pay and claim

  • Get an insurance statement from your local insurance provider.
 
  • Get an invoice from your medical provider 
 
  •  Claim back your eligible costs via our MyHealth App or web portal. Simply enter a few key details, add your invoice(s) and press ‘submit’.

Indicating your renewal date and the benefits you’re covered for,including any limits that apply (if the treatment you’re seeking is not covered by your plan please ensure this is indicated too).

The medical provider invoice must clearly state:

  • Your name
  • Treatment date(s)
  • Medical condition treated and type of treatment
  • Date you first experienced the symptoms
  • Treatment cost

MyHealth digital services

MyHealth digital services are your go-to resource for submitting and checking claims, exploring your cover and viewing policy information.

You can download MyHealth app from the App store or Google play

FAQ European Institutions Trainees

How do I apply for my insurance if I want to take out cover with Allianz Care when I start my training with European Institutions?

You can opt to take out the health insurance solution developed for Eurotrainees with Allianz Care through your traineeship office, if your traineeship office does not provide mandatory insurance with us.   

 

If I take out cover with Allianz Care, what do I need to know?

Please note that all information about the European Institutions Trainees healthcare plan is available on this page.

If you have specific queries, you can contact our Helpline 24/7 at + 32 2 210 6501.

 

What does my cover provide?
You may find the details in your  Table of Benefits and  Member Guide (refer to above).


If I have local medical insurance in my home country, is it beneficial to take out an additional cover with Allianz Care?
Yes, by taking out cover with us you may avail of a supplementary cover to your local policy with a wider benefit range. For full details, please refer to the Table of benefits and Member Guide.

 
Is it possible to continue my cover after my training ends? What is the maximum length of the policy?

Yes, it is possible. When your cover comes to an end, you can apply for an extension of cover for a maximum of 12 months. The application to continue your cover must be submitted at the latest one month after the end of your traineeship. The commencement date of your cover will be the first day following the end of your internship.

Please complete this form to get a quote from our individual team.

 

What do I do and what do I need to know if I am going to have planned in-patient treatment?

Download a Treatment Guarantee Form available on this page.

Send the completed form to us at least five working days before treatment, by:

  • Scan and email to:  igomedical@e.allianz.com

  • Our Helpline team can take Treatment Guarantee Form details over the phone if treatment is taking place within 72 hours.

 

Can I choose to have treatment with any provider within my region of cover?

Yes, you have freedom of choice when selecting a medical provider for any treatment you may require as per our Terms and Conditions and as long these are reasonable and customary costs.

Click here to find a provider.

 

How do I submit my claims?

Please send your fully completed Claim Form(s) with invoices/receipts by email to: IGOclaims@allianzworldwidecare.com or

 

Do I receive a policy number and an Allianz card when I join the insurance via the traineeship office?

Please send your fully completed Claim Form(s) with invoices/receipts by email to: IGOclaims@allianzworldwidecare.com or

 


 

Can I obtain an insurance cert for my policy and who will this be issued by?

If you require an insurance cert for your insurance policy with us, please contact our IGO team at the following address: IGOservices@e.allianz.com

We kindly ask that you indicate your name, surname, date of birth and institution when contacting us. 


 

Can I add my dependants to the plan?
Please note that it is possible to have dependants added to your medical insurance. This should be communicated to Allianz Care when completing the form you received prior to the start of your internship. For any questions in relation to this matter, please check first with the Traineeship office.

 
 If I have any questions on my cover or policy who do I contact?

If you have any queries, please do not hesitate to contact us. Our 24/7 Helpline is available  for general enquiries and emergency assistance.


Email:  igohelpline@e.allianz.com

Telephone: + 32 2 210 6501

 

Leaving your group health scheme

We can help you continue your cover if you're leaving the Eurotrainees health scheme, with great options designed to make sure you and your family's healthcare needs are covered.

 

Find out more


Contact us

If you have any questions or require any assistance, please do not hesitate to call our 24 hour Helpline on +32 2 210 6501 (this number is also printed on your membership card), or email us via:  igohelpline@e.allianz.com