One stop shop for corporate health & life insurance
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International health
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Short-term health
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Critical Illness
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Life & Disability
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Global Health Services
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Administrative Services
For groups of 3 to 100 employees
Global solution: International healthcare plans
International healthcare plans, suited to globally mobile professionnals providing medical cover around the world for at least a year. They offer comprehensive benefits as well as health & wellness programme, expatriate assistance programme and travel security services.
Need a different regional solution?
Check out our localised international healthcare solutions for the following countries:
For groups of 100+ employees
Short term health insurance
for business travel
Avenue plans for groups
Group life insurance plans
Comprehensive international life and disability solutions
Accidental death
Accidental dismemberment
Permanent disability
Long term disability
Short term disability
Waiver of pension contribution
Global Health Services
Administrative Services
"How to"-
Group On-boarding Process
Simply complete our form available here. A member of our sales team will contact you within 2 working days.
Please note that depending on the group sizeto insure we will either issue you with a book-rated quoteor with an experience-rated quote.
We offer a wide range of underwriting terms to suit your client’s needs.
- We obtain a full understanding of the client’s requirements to offer the best solutions.
- We draw up an implementation plan and start working towards the implementation of the group scheme.
- Following implementation, our Policy Management Team (or the Relationship Manager, for large groups) can be consulted in relation to group administration queries or changes.
Commission rates are agreed with you at the start of our partnership. Your commission payment will be calculated based on premiums that we have received from your clients, less taxes. A commission statement will be generated and emailed to you every month. Commission payment will be transferred to the account indicated by your agency when you became a registered broker for our products.
For commission queries, please contact our Finance Operations Team: Commissions@e.allianz.com
Treatment subject to pre-approval
For our international health insurance product, the pre-approval process (through the submission of a Treatment Guarantee Form) applies to most in-patient and high cost treatments indicated in the table of benefits. This process helps us assess each case, organise everything with the hospital before the insured person’s arrival and make direct payment of the hospital bill easier, where possible.
| Form is completed and sent tomedical.services@e.allianz.com (If treatment is scheduled within 72 hours, Helpline will take the details over the phone). | Insured person receives a response from us within 24 hours. | We will contact the hospital to organise payment of insured person’s bill directly, where possible. | Our Medical Team will issue a Guarantee of Payment to the medical provider, authorising the treatment. |
For all claims queries, please contact our Helpline:
Treatment not subject to pre-approval (Out-patient or dental treatment)
If treatment does not require our pre-approval, the insured person can simply pay the bill and claim the expenses from us:
| Insured person receives treatment and pay the medical provider. | Insured person claims costs via our MyHealth app or online portal (or claim form). | We issue the eligible reimbursement and statement of accounts. |
For all claims queries, please contact our Helpline:
Life and disability claims
For our life and disability products, the appropriate benefit application form needs to be completed and submitted to access benefits. Appropriate forms are available from us on request.
For all claims queries, please contact our Helpline:
Our international health product is sold as an annual contract. Typically two months before the group renewal date, we will prepare and email the following renewal documents to the broker/company’s main contact:
- Renewal contract proposal, including an updated Table of Benefits and the renewal quote.
- Current membership list, as generated from our system.
- Information on any material changes to the policy wording, definitions, exclusions etc. that we may have applied across our products following our annual product review.
The client will be asked to review the membership list received and indicate any changes to be recorded by us at renewal (e.g. additions, deletions, changes or any mistakes).
Once the renewal proposal has been signed, we will process the cover renewal for all the members and we will issue the renewal documents (i.e. renewal letter, updated Insurance Certificate for the new cover year and Table of Benefits).
The renewal documents are made available to members on their MyHealth Digital Services accounts (where it has been selected), otherwise they will be sent via email, depending on request.
For queries related to renewals, please contact our Client Relationship Management Team. The contact details will be stated on the renewal proposal document.