Celebrating the launch of LiveDoc telehealth services in Dubai

March 31, 2019

LiveDoc’s secure and confidential service offers members access to a doctor within minutes from the comfort of their home or office – saving them valuable time. Via LiveDoc, English and Arabic speaking doctors can provide medical advice, recommend treatments and offer prescriptions (when needed) for non-emergency concerns such as sore throat, earache and allergies.

Cheryl Beattie, Head of Sales and Distribution for Middle East & Africa explains: We are really excited to announce the launch of LiveDoc in the market. Telehealth is at the core of our Health Services Strategy as it enables us to extend access to care through innovative digital solutions and bring quality and affordable care to members, wherever they are. This is especially important for the MEA region and the LiveDoc solution from Health at Hand will help us achieve this.”

Initially, LiveDoc is being made available to holders of Dubai out-patient healthcare plans (tailored and standard group plans and individual plans) that renew after 1st January 2019. The app can be downloaded, free of charge, from the Apple App Store and Google Play.