How to Use a Virtual Health Assistant for Your Next Appointment

May 03, 2024 | 4 Min Read

Table of Contents

In today's fast-paced world, convenience and accessibility are always important, especially in healthcare. Technology has transformed healthcare and maintain our wellbeing, and using AI is just one innovative solution that makes healthcare more efficient and convenient. 


Virtual health assistants offer personalised support, guidance, and assistance right at your fingertips and are often the first way that many people access AI in healthcare. In this blog post, we'll explore how you can use a virtual health assistant for your next appointment, using MyHealth Online by Allianz Care as an example.

MyHealth is a comprehensive virtual health platform offered by Allianz Care, designed to empower individuals to take control of their health and wellbeing. With MyHealth Digital Services, you can access a wide range of features and services, including virtual consultations, appointment scheduling, prescription refills, health tracking, and more, all from the comfort of your own home.


Log into your account using the MyHealth app or portal. If you don't have an account yet, you can explore your options and get a quote by contacting us directly.
Once logged in, head to the Health Assistance section and  find the Telehealth Hub. Select your location and click 'talk to a doctor.' You'll then be prompted to choose your preferred language for the consultation.
Before your scheduled appointment, take some time to prepare any questions, concerns, or symptoms you'd like to discuss with the doctor. Review your medical history, medication list, and relevant health records within the MyHealth app.
On the day of your appointment, log in to MyHealth a few minutes before your scheduled time. Navigate to the virtual consultation section and join your appointment. Connect to a secure video call to discuss your health concerns and receive personalised guidance.
After the appointment, take any recommended actions or follow-up steps provided by your healthcare provider. 

Using a virtual health assistant like MyHealth Digital Services offers numerous benefits, including:

  • Convenience: Access healthcare services anytime, anywhere, without traveling to a physical clinic.
  • Accessibility: Connect with healthcare providers remotely, even when abroad or in underserved areas.
  • Personalisation: Receive personalised support tailored to your unique health needs and preferences.


Virtual health assistants are revolutionisng healthcare access and delivery, offering unmatched convenience, accessibility and personalised support. By leveraging the power of technology, you can take control of your health and well-being, starting with your next appointment. Whether you're scheduling a virtual consultation, tracking your health metrics, or refilling prescriptions, MyHealth puts the tools you need to manage your health right at your fingertips.

At Allianz Care, we're committed to empowering individuals to live healthier, happier lives, and MyHealth Digital Services is just one example of how we're delivering on that promise. Explore the other benefits of our international healthcare plans here.