People preparing aid boxes

Nonprofit Employee Benefits: Meeting the Needs of Humanitarian Organizations

By Hendrik Boelens  Head of  IGO, NGO and Government
20 June, 2025 | 3 Min Read

Table of Contents

people preparing aid boxes

In nonprofit and humanitarian organizations, many of which are nonprofit entities, employees often work in high-pressure, high-risk environments, frequently far from home and under challenging conditions. Attracting and retaining skilled professionals in these roles requires more than a shared mission; it demands a strong, well-structured approach to employee benefits that prioritizes health, security, and long-term support.

In 2022, U.S. nonprofits employed 12.8 million people, accounting for 9.9% of all private-sector jobs, according to the U.S. Bureau of Labor Statistics. Unlike in the corporate world, benefits for nonprofits nonprofit are not just a competitive advantage; they are a critical component of operational success.

From healthcare and mental well-being to financial stability and safety protections, the right support systems help ensure that employees can perform at their best, even in the most demanding situations. Below, we explore how effective employee benefits help humanitarian organizations recruit and retain top talent, protect staff well-being, and strengthen field resilience.

Humanitarian organizations often operate in complex, high-risk environments, such as disaster zones, conflict areas, or remote regions with limited infrastructure. In these challenging settings, the right employee benefits are crucial to ensuring staff can work effectively and stay safe.

Key benefits like comprehensive health coverage, crisis support, and risk protection help reduce stress and provide a sense of security. This not only helps staff navigate the demanding conditions but also contributes to higher job satisfaction and productivity. When employees feel valued and supported, they are more likely to remain in their roles long-term, which ultimately leads to higher retention rates in these tough environments.

To effectively address the challenges faced by employees in high-risk settings, humanitarian organizations must offer a comprehensive benefits package tailored to meet their specific needs.  

People preparing aid boxes

Humanitarian organizations face challenges in retaining skilled workers in high-risk environments. Offering competitive benefits like health coverage, work-life balance, and financial security helps ensure long-term retention. Studies show that 70% of employees are more likely to stay with an organization that offers well-structured employee benefits packages.

Comprehensive benefits packages, including health insurance and retirement plans, help attract top talent and encourage loyalty. To ensure these benefits meet the diverse needs of all staff members, organizations must focus on offering fairness in employee benefits that reflect the unique realities of humanitarian work.

This approach contributes to higher retention rates and a more inclusive work environment.

Given the high-stress nature of humanitarian work, it's crucial to provide employee health benefits that address both physical and mental well-being. Humanitarian workers face extreme environments and trauma, making mental health support essential.

Health insurance covering medical, dental, and mental health demonstrates care for staff well-being. This leads to higher productivity, fewer burnout cases, and a more resilient workforce. Effective workplace health initiatives, such as those designed to prioritize mental and physical health, can significantly enhance overall well-being and help staff thrive even in the most challenging conditions.

Humanitarian workers often operate in conflict zones or areas with limited infrastructure, presenting unique risks. It's essential to provide benefits that prioritize their safety and security.

Safety & Security Benefits include:

  • Life Insurance: Financial security in case of an accident or fatality on duty.
  • Disability Coverage: Financial support if employees are unable to work due to injury or illness.
  • Emergency Evacuation: Covers costs of evacuating staff from high-risk areas.
  • 24/7 Crisis Support: Immediate assistance during urgent field challenges.
  • Legal Assistance: Helps navigate international regulations and legal matters.

The National Council of Nonprofits highlights that many organizations use comprehensive employee benefits packages, including retirement plans, flexible leave, and wellness support, to attract and retain talent, especially when salaries are less competitive than those in the private sector.

Humanitarian work often requires frequent relocation, long hours, and personal sacrifices. Providing benefits that enhance financial security and encourage work-life balance can significantly impact employee satisfaction and retention, helping them stay focused on the mission.

Examples of key benefits include:

  • Retirement plans: Offering employees a way to plan for their future and secure their financial well-being in the long term.
  • Housing and travel allowances: Helping employees offset the costs associated with relocating and working in various regions.
  • Flexible schedules and generous leave policies: Allowing staff to take necessary time for rest, family, and personal needs, fostering a healthier work-life balance.

These kinds of benefits help employees maintain personal stability and promote a positive workplace culture which supports their long-term commitment to the organization's mission.

Humanitarian workers face challenges that extend beyond the scope of standard employee benefits. To support them effectively, organizations must provide targeted resources such as cultural adaptation programs, security training, and crisis management tools.

Cultural training helps staff integrate into unfamiliar environments, while safety briefings and risk preparedness ensure employees are equipped to handle high-risk situations with confidence.

By offering benefits that reflect the realities of humanitarian work, organizations strengthen morale, improve field readiness, and enhance the overall impact of their teams.

While immediate support and safety are crucial, the long-term impact of well-designed employee benefits is key to the success of humanitarian organizations. Comprehensive benefits packages help retain skilled personnel and ensure a resilient and effective workforce over time.

Health coverage, financial security, and safety protections contribute to a healthier, happier workforce, directly impacting retention and job satisfaction. When organizations align their support with the unique realities of humanitarian work, especially in high-pressure and high-risk environments, they are better positioned to attract top talent and sustain long-term success in their missions.

As we approach World Refugee Day on June 20th, a day that brings attention to the challenges faced by displaced individuals and the organizations that support them, Allianz remains committed to helping humanitarian organizations provide the best care and support for their employees.

If you’d like to learn more about how we can help you provide comprehensive employee benefits and international health insurance for your team, get in touch with us today.

Meet the Author

Hendrik Boelens

Hendrik Boelens is a seasoned insurance professional with over 20 years of experience at Allianz, currently serving as the Head of Intergovernmental, Governmental and Non-Governmental  Organisations. His profound expertise in health insurance products and strategic management has been instrumental in developing innovative solutions that address the evolving needs of NGOs worldwide. Hendrik's leadership in forging partnerships with intergovernmental organizations and NGOs has significantly enhanced Allianz's global market presence. Previously, as Regional General Manager, he spearheaded the expansion of corporate healthcare solutions, equipping him with unparalleled insights into the intricacies of health insurance for the NGO sector.