As Millennials and Generation Z increasingly shape the global workforce, the expectations around employee benefits are undergoing a significant transformation. These younger generations bring with them new priorities: purpose-driven careers, work-life balance, mental well-being, and values-aligned employers.
For organisations seeking to attract and retain top talent, adapting benefits to meet these expectations is no longer optional. Insurers have a pivotal role to play in guiding businesses toward future-ready, equitable benefit models that support the needs of a diverse, multigenerational workforce.