Most of our Treatment Guarantee Forms are available here. However, if you are under a special plan, your specific Treatment Guarantee Form may be available in a special webpage as indicated in your Benefit Guide.
Our multilingual helpline staff are available 24 /7 to handle day to day policy enquiries and support you during emergencies.
Note that we will need your name and policy number to identify you in our system and be able to respond to queries on your cover, your claims, etc. – so please don’t forget to have your policy number with you when you call us or to state it in your email (together with your full name) if you prefer to write.