In a world where technology is increasingly more present than ever, a good way to differentiate yourself in the workplace is through soft skills – simply put, ways/abilities of doing things, not specific to any job, such as communication, teamwork, resilience, flexibility and adaptability, often termed as transferable or interpersonal skills.
Resilience and flexibility is so important in the modern workplace that the World Economic Forum has listed it as one of the top 10 skills that employees will require for the future of work.
As technology improves it is causing a sea change in the kind of work people are required for. While automation might be able to complete tasks faster and more accurately than humans, it is more difficult for machines to learn. So there is a growing need for employees to use their soft skills including flexibility to help their organisation maintain its competitive edge.