- First app that can photograph invoices for submission of international medical claims – with no paper claim forms to complete
- Access to policy documents, even offline
- Find closest hospitals and get directions to them using GPS
- Medical term translator and Pharmacy Aid
Using only the new MyHealth app, members simply provide a few key details about their claim, take a photo of their medical invoices and press ‘Submit’.
If they need to stop part way through submitting a claim, the MyHealth app will hold the details already entered, so that they can come back and complete it later. All personal data entered while using the app is secured via encryption. Members can also use the app to track the status of previously submitted claims and check the details of claims that have already been paid.
The MyHealth app has a number of other useful features designed specifically for its globally mobile client base. Rather than having to search for their policy documents, the app stores a member’s latest policy documents so they can check their cover at any time, even if they are not connected to the internet.
Assistance features such as ‘Find a hospital’ can be used to locate hospitals nearby, in whatever country the insured member happens to be in, while GPS technology has been harnessed to provide directions to the hospital selected. Likewise, there is fast access to local emergency services’ numbers on a country by country basis, while the ‘Medical term translator’ is a useful tool that shows key medical terms in 17 different languages.
Members can use the app to call a medical professional and get advice on a wide-range of topics such as blood pressure, vaccinations and infectious diseases. Plus the ‘Pharmacy aid’ tool in the app provides the internationally-recognised names for a wide range of branded drugs so that a pharmacist can source and offer a local equivalent if a member is away from home or on holiday.