According to the Chartered Governance Institute, there are a number of areas that are indicators of good governance in an organisation, including:
- Using clear decision-making processes
- Behaving openly by reporting on activities
- Actively engaging with stakeholders
- Effectively managing risks
- Taking responsibility for controlling and protecting assets, including reputation.
For NGOs, these areas are vital, especially when it comes to transparency and power balance.
The Working Group on NGO Governance in Central and Eastern Europe defines good governance in NGOs as: “a transparent decision-making process in which the leadership of a nonprofit organisation, in an effective and accountable way, directs resources and exercises power on the basis of shared values.” NGOs’ priority in their governance must be to serve the public interest, and so they have an important responsibility to divide power and authority and maintain transparency.