Digital services

  • Members
  • Business


MyHealth app or MyHealth online?

devices
Always on the move? Use our MyHealth app and submit your claims in 3 easy steps.

find out more
devices
Managing your health is easier with your new online services.
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MyHealth Online 

MyHealth App

Submit and view progress of your claims

Add digital invoices to your claim (PDF’s etc.)

X

Add photographs of paper invoices to your claim

Reply to any further information requests

View claim settlement details

 

MyHealth Online 

MyHealth App

Membership Card

Insurance Certificate

Table of Benefits

Remaining benefit balances

X

Benefit Guide

Other forms and documents

X

 

MyHealth Online 

MyHealth App

24/7 Helpline & Toll-free numbers

Email us

Local emergency services numbers

X

 

MyHealth Online 

MyHealth App

Symptom Checker

X

24/7 Medical Advice service

X

Video Consultation**

X

Medical term translator

X

Get pharmacist equivalent of branded drugs from home

X

Find a hospital

X



** Video consultation is only available to some groups in certain locations. This may not be available to you.

 

MyHealth Online 

MyHealth App

Email

X

Phone number

X

Password

X

Address (if within the same country)

X

Marketing preferences

X

 

MyHealth Online 

MyHealth App

View payments received

X

View balance

X

Make a payment 

X



* Payments feature available to members who pay their own premium (rather than their employer).


 

MyHealth Online 

MyHealth App

Apple Smartphone or Tablet

Android Smartphone or Tablet

Windows PC or Laptop

X

Apple PC or Laptop

X

Works offline***

X



    *** Most features available offline but you must be online to submit a claim and use some health services.
Our easy-to-use online services allow employers to manage a wide variety of tasks related to their group scheme.
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Not registered yet?
Please contact our Group Client Support Team
Use our online services to search for a member, verify their identity and their treatment eligibility.
 
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Don’t have your username and password?
Please contact our provider services team