International Healthcare plans
Accessing Healthcare in the US
Getting treatment in the US
Find a pharmacy in the US
If your plan includes access to the Caremark’s pharmacy network, you can obtain certain drugs and pharmacy products at these US pharmacies on a cashless basis.
When your plan includes access to the Caremark pharmacy network, this information will show
on your membership card.
How to Claim
For further information, Please call our dedicated
First, check if your plan covers the treatment you are seeking. The treatments that requires pre-approval are usually indicated with the numbers 1 and 2 in your Table of benefits. You can access your Table of Benefits via . Simply or use the MyHealth app and click on “My Benefits”.
If your treatment requires pre-approval , simply show your Membership card to your medical provider. You will be asked to sign a document authorizing the release of your medical details. Your medical provider will then automatically start the pre-approval process directly with us.
The pre-approval process helps us assess each case, organise everything with the hospital before your arrival and make direct payment of your hospital bill easier, where possible.
Always provide your insurance ID care to your healthcare provider so they can call us for any questions about your benefits.