Allianz Care is leading the way in the Artificial Intelligence (AI) space when it comes to international health insurance, with the launch of the innovative Symptom Checker feature on their MyHealth app. The AI asks questions about members’ medical conditions anonymously and provides a preliminary evaluation of their symptoms to assess whether or not medical treatment is needed.
Allianz Worldwide Care is the international health division of Allianz Worldwide Partners and specialises in providing international health and life insurance to businesses and private individuals living or working abroad.
The Symptom Checker feature has been developed to provide members with instant access to helpful information and demonstrates Allianz Worldwide Care’s commitment to its ‘Digital by Default’ strategy. Allianz Worldwide Care has seen an increasing demand for digitalisation, with more than half of claimants now using the MyHealth app to submit medical claims. Downloads of the app have hit 228,000; while the number of claims submitted using this technology has soared to 750,000. In fact, claim submissions via the app far exceed those of traditional methods such as post and email. The app itself supports 5 different languages: English, German, French, Spanish and Portuguese.
Allianz Worldwide Care has continually proven to be a leader in technological innovation across the field of international health insurance.