On 31 December 2019, the World Health Organisation (WHO) China Country Office was informed of cases of pneumonia of unknown cause detected in Wuhan City, Hubei Province of China. A novel coronavirus (2019-nCoV) was identified as the causative virus by Chinese authorities on 7 January. Since then a number of cases outside China have been confirmed.
The coronavirus is similar to the common influenza virus. Symptoms include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. In more severe cases, similar to the common influenza virus, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death.
Less contagious than the common influenza virus, coronavirus is transmitted via droplets (coughing or sneezing) and via contaminated surfaces. The has shared some helpful information on how to reduce your risk of infection. Up to date information on the coronavirus outbreak including suggested precautions and travel advisory notices is available from: .
All customers are fully covered for tests and treatments for coronavirus infection and any resulting complications. If a customer has a confirmed coronavirus diagnosis and an international standard of treatment is not available locally, customers will be evacuated to the nearest appropriate medical facility.
Dr. Ulrike Sucher, Medical Director