What is coronavirus?
Covid-19 questions with Dr Ulrike Sucher
The Covid-19 global pandemic & working from home
We cover treatment for COVID-19
We cover vaccination costs for Covid-19
- The vaccination benefit is included in the customer’s policy
- The vaccine has been fully developed, approved and licensed for use in the jurisdiction where it’s being requested
- Cover for the vaccination is in line with Government policy in the country where it’s being administered
What to do to protect yourself and help prevent spreading the virus to others
- Get the annual influenza vaccine as soon as possible
- Observe all recommendations from local government
- Avoid travelling to affected areas and consult the WHO travel restriction recommendations beforehand
- If you live in an affected area, quarantine yourself at home for 14 days
- If you are returning from an affected area, quarantine yourself at home for 14 days
- Watch out for symptoms such as a cough, fever and sore throat. Call your doctor if you experience these symptoms. Do not go to a hospital.
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We are here for you
All customers who have symptoms of fever and cough, and have consulted a doctor who prescribed a test, are fully covered for reasonable and customary costs for tests and treatments for COVID-19 infection and any resulting complications, within the limits of your policy. The invoice for the test should be accompanied by the medical prescription confirming suspicion of COVID-19 infection.
Subject to your policy, we will cover evacuations – like for other diseases – if the treatment is not available locally. We have identified Air Ambulance providers who have confirmed their capability to transport COVID-19 infected patients via a negative pressure “Bubble” which they install in the aircraft, protecting medical staff and flight personnel. However, it has to be noted that local governments might prohibit international Evacuation and insist on local treatment. This is outside of our control. Should no nearby country accept our evacuated infected member we would evacuate the member to their home country.
Any customers concerned about COVID-19 can contact Medi24, our 24/7 medical advice line. Staffed by an experienced medical team, Medi-24 provides advice in English, German, French and Italian on +41 (0) 31 337 05 01.
Dr. Ulrike Sucher, Medical Director
What’s in the Covid-19 vaccine?
Astra Zeneca
- Technology: Viral Vector
- Efficacy: 70% -90%
- Doses required: 2
Pfizer BionTech
- Technology: mRNA
- Efficacy: 95%
- Doses required: 2
Moderna
- Technology: mRNA
- Efficacy: 95%
- Doses required: 2
Sinovac
- Technology: Inactivated virus
- Efficacy: 50% -70%
- Licensing: In phase 3 clinical trials in the general population
- Doses required: 2
Sputnik V
- Technology: Viral Vector
- Efficacy: 92%
- Licensing: In phase 3 clinical trials in the general population
- Doses required: 2
Johnson & Johnson
- Technology: Cold Virus Technology
- Efficacy: 66%
- Licensing: Passed all 3 clinical trials
- Doses required: 1
This depends on each government’s health policies in terms of the allocation and prioritisation. While waiting for the vaccine, please keep:
- Washing your hands with soap and water
- Avoiding close contact with anyone with cold or flu-like symptoms
- Covering your nose and mouth when coughing and sneezing, using a tissue or flexed elbow
- Using your mask when appropriate
Please remember to always wear your mask in public and when meeting someone who is not part of your own household.
Support for COVID-19
Emotional Support and Financial Advice
Wellbeing platform login details
If you are already an Allianz Care customer you should have received your login details on the Health Matters email sent on the 27th of March 2020. If you haven't received it please contact your HR/Benefits department or [email protected].
Check your symptoms
Teleconsultation from Medi24 in English, German, French or Italian +41 (0) 31 337 05 01
Stay informed
World Health Organisation COVID-19 Q&A
Worldaware information center ALERT CENTRE
Allianz Care
WEBINARS
Worried about your health?
For cover related queries, call our dedicated helpline number on COVID-19 +353 76 670 1219