FAQ
Search
FAQ
Take a few moments to think about how you have felt over the past two weeks. There is no need to rush. Answer honestly — Share your feelings openly, there are no right or wrong answers This check‑in is a tool for understanding yourself better, not for evaluating or criticizing your emotions. Completing this check‑in from time to time can help you recognize patterns and notice changes over the long term. Once you complete the check-in and click "View Results," you'll see a summary of your responses categorized into patterns to help you understand your symptom levels and next steps.


Section 1: Emotional Check-In

Feeling sad, low, or unusually down

Feeling anxious, tense, or on edge


Feeling overwhelmed or unable to manage emotions


Feeling irritable or easily frustrated


Losing interest in activities you normally enjoy


Feeling disconnected from people around you



Section 2: Energy, Sleep & Motivation

Difficulty waking up or not feeling rested


Sleeping too much or too little


Feeling tired even after resting


Struggling to find motivation for everyday tasks


Feeling mentally drained or foggy


Difficulty concentrating or staying focused



Section 3: Daily Habits & Routines

Eating more or less than usual


Skipping meals or forgetting to eat


Avoiding responsibilities or procrastinating more than usual


Spending more time alone than usual


Difficulty keeping up with personal hygiene or household tasks


Relying more than usual on substances or habits to cope (No details needed)



Section 4: Thoughts & Coping

Feeling stressed more than usual


Feeling hopeless, guilty, or unusually self‑critical


Feeling like small tasks take a lot of effort


Feeling emotionally numb or “shut down”


Feeling like you’re not coping as well as you normally do


Feeling overwhelmed by decisions or choices



Section 5: Social & Relationship Check

Pulling away from friends, family, or colleagues


Feeling misunderstood or disconnected


Feeling like you don’t have enough support


Feeling more sensitive to conflict or criticism


Avoiding social situations you normally enjoy



Section 6: Stress & Life Events

Tell us a little more about your current life circumstances. Life events, changes, and ongoing pressures can have a significant impact on mental wellbeing. The questions below are not about how often you feel something — they are about what may be happening in your life right now. Consider whether any of the following apply to you currently or in the past few months.

Select all that apply. You can leave this section blank if none apply.








Please note that this check-in is a self-reflection tool, not a diagnostic test. It’s designed to help you notice how you’re feeling.

If you’d like extra practical guidance, you may find it helpful to explore the Allianz Mental Wellness Hub. It offers helpful articles, videos, and practical wellbeing resources designed to support your mental health and everyday coping.

Frequently asked questions

No. This check-in is a self-reflection tool only. It is designed to help you notice patterns in how you’ve been feeling and functioning, but it does not diagnose mental health conditions or replace professional medical advice, diagnosis, or treatment.

If your results indicate that you may be experiencing difficulties, or if something doesn’t feel right for you, consider reaching out to a qualified healthcare professional, such as a doctor or mental health specialist. Seeking support is a positive step, and you don’t need to wait until things feel overwhelming to ask for help.

If at any time you feel unsafe or have concerns about your immediate wellbeing, please seek urgent or emergency support. If your are unsure about what number to call, you can find your local emergency number on MyHealth (log in → Health assistant → Emergency services → select your country).

You may find it helpful to explore our Allianz Mental Wellness Hub, which offers practical resources such as articles, videos, podcasts and wellbeing guidance to support your mental health and everyday coping.

If you’re an Allianz customer and experiencing difficulties with your mental well-being, you’re not alone. Many Allianz plans include free, confidential counselling support, and most out-patient plans also cover psychiatry and psychotherapy consultations.

  1. To check your cover, log in to MyHealth and open ‘My Benefits’.
  2. To access EAP counselling support, log in to MyHealth → Health Assistant → Health & Wellness Hub → Telus Health One.
  3. If you feel unsafe or are thinking of harming yourself, get help immediately.  If you are unsure about what number to call, you can find your your local emergency number on MyHealth. Log in to MyHealth → Health Assistant → Emergency Services → Select your country.

Certain services in your plan may be provided by third‑party providers, subject to your policy terms and the provider’s own terms and privacy notices. These non‑insurance services do not replace in‑person medical care.The insurer, reinsurer, and administrators are not liable for any loss, claim, or damage arising from the use of this self‑assessment or third‑party services.

AWP Health & Life SA, acting through its Irish Branch, is a limited company governed by the French Insurance Code.Registered in France: No. 401 154 679 RCS Bobigny.Irish Branch registered No.: 907619.Registered address: 15 Joyce Way, Park West Business Campus, Nangor Road, Dublin 12, Ireland.