Quick links
Crisis & immediate help for urgent mental health needs
If you feel unsafe or are thinking of harming yourself, get help immediately.
If your are unsure about what number to call, you can find your your local emergency number on MyHealth:
- Log in
- Go to Health Assistant
- Scroll to Emergency Services and select your country.
If this is not an emergency and you’d like to speak with a counsellor, please contact our 24/7 Expat Assistance Program
Check your cover
To check your cover, login to MyHealth digital services (app or portal). Once logged in, click on 'My Benefits' to view all benefits included in your plan. You can also consult your Benefit Guide available on the Home page of the MyHealth, simply click on 'View Policy' and then go to 'Documents'.
Use your cover – steps
- Log in to MyHealth and open ‘My Benefits’.
- Check if pre-authorisation is needed.
- Use the provider finder.
- Receive treatment with direct billing or submit a claim using the MyHealth app.
- Track your claims online.
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Mental wellness articles & guides
Discover empowering articles, guides and videos to help you and your loved ones to manage anxiety, build positive mindset and thrive in everyday life.
Listen to our health and wellness podcast
Your guide to mental wellness, offering practical tools and expert insights to help you manage stress, build resilience, and support wellbeing.
Expert-led webinars on health and wellness
Join our webinars to access regular content provided by experts to help you look after your health and wellbeing at home or abroad.
Employee wellness
Discover our empowering blog posts on mental wellness to inspire and support you and your team
Frequently asked questions
Persistent changes in mood, sleep, energy, or social life can be signs of mental health concerns. If you notice these changes lasting more than two weeks, consider speaking to a counsellor. You can also use our Mental health check‑in to self-assess - but remember, it’s not a substitute for professional help.
You’re not alone. Most of our plans include free access to confidential counselling services. You can also explore our Sleep & meditation app for stress relief and resilience-building. Access these resources via MyHealth under Health assistant / Wellness hub.
If you feel unsafe or are thinking of harming yourself, get help immediately.If your are unsure about what number to call, you can find your local emergency number on MyHealth (log in → Health assistant → Emergency services → select your country).
Coverage varies by plan, but many include:
- Confidential counselling services
- Psychiatry and psychotherapy (may require referral).
To check your cover, log in to MyHealth, click My Benefits, and review your Table of Benefits and Benefit Guide.
Yes! We offer:
- Mental health check-in for self-assessment
- Sleep & meditation app for stress and anxiety relief
- Articles and guides on anxiety, depression, stress management, and positive psychology.
Perimenopause and menopause (typically affecting women aged 40–55) can cause a wide range of physical and emotional symptoms, including changes to your cycle, sleep, mood, energy, and concentration. Our Women's health hub includes perimenopause and menopause check-in to help you reflect on what you’re experiencing and understand when it may be helpful to seek professional support.
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Certain services that may be included in your plan are provided by third party providers. If included in your plan, these services will show in your Table of Benefits. These services are made available to you subject to your acceptance of your policy’s terms and conditions, as well as the service’s terms and conditions as set out by the relevant third party service provider. By accepting the third party service providers’ terms and conditions, you enter a separate contractual relationship directly with them. Their services may be subject to geographical restrictions. Full details of the third party service providers’ terms and conditions are available in their websites and in the relevant application and/or platform where services may be hosted. The third party service providers are independent data controllers, and we recommend that you review their privacy notices to understand how they process your personal data. The third party service providers offer non-insurance services that are not intended to be a substitute for in-person medical consultations, diagnosis, treatment, assessment or care. You understand and agree that the insurer, its reinsurer and their administrators are not responsible or liable for any claim, loss or damage, directly or indirectly resulting from your use of any of these third party services.