Call our Medi24 advice line. Our experienced medical team is available 24/7 and ready to support you in English, German, French or Italian. Our team will assist you with: 
Family flex

General medical queries

Call for information and advice on medical topics including blood pressure, vaccinations, infectious diseases,dental care, mental health and more.

self treatment
Self-Treatment instructions

Some treatments might not need professional supervision. In this case our medical team will instruct you on how to treat yourself or your dependants.


Medication advice

Get advice on medication usage and reactions.

Please note that it is not intended to be a substitute for professional medical advice or for the care that patients receive from their doctors. For queries about your policy or what you are covered for, please contact our Helpline.
of all customers are very satisfied or satisfied with Medi24's services
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Based on Medi24 numbers from 2018