Medi24  Medical Advice


Medical advice for members

For members who have a policy with us and need advice, Medi24 is a 24/7 advice line staffed by an experienced medical team. Call for information and advice on medical topics including blood pressure, vaccinations, infectious diseases, first aid, dental care, oncology, speech, fertility, paediatrics, mental health and general health.

Medi24 is available in English, German, French and Italian.

Call: +44 (0) 208 416 3929


Please note that it is not intended to be a substitute for professional medical advice or for the care that patients receive from their doctors. For queries about your policy or what you are covered for, please contact our Helpline.